Our own specially designed digital platform allows us to manage all data and processes in one place. It also acts as an interface with our smart reporting system, which is updated by our teams as they work or during maintenance visits.
For the first time you have a complete and gap-free history of your POS lifecycle all in one place, putting an end to complicated spreadsheets and outdated information. Be up to date on the progress of your shopfitting project.
Know what has been repaired at which POS and when, what version of your POS is at which site
and which products are on display.
Depending on the scope and nature of the work and the exact services required, many processes can be automated on the basis of our artificial intelligence program. This makes us much faster and more efficient than other providers, giving you better value for money.
Benefit of these features
Manage all your points of sale with only one retail intelligence cloud that is fully adapted to your corporate design and needs. It is even possible to determine the ROI for each of your sites and key aspects such as wear and tear and depreciation.
Live POS Contact
Our smart retail service cloud puts you in direct contact with your POS operators. Do you want them to perform product updates independently? All the necessary information and instructions are available on the service portal. A report is sent to the portal after the work is finished.
No service hotline can compete with us for speed. And who likes holding the line for hours? Our service platform is open around the clock – at any time in any time zone and in all the major languages.
Digitisation of our processes guarantees a high level of reliability in all areas. The service platform can even be integrated into your own systems via digital interfaces which provide completely seamless access to your information in real time.
Our retail artificial intelligence is modular and freely programmable. This allows us to respond flexibly to the requests and needs of our customers in all areas. Many processes can be automated on the basis of artificial intelligence, so we are much faster than other providers and you get better value for money.
Digital Project Management
All data and processes are managed digitally on the same platform. Our installation teams have direct access to everything they need to know via their mobile devices. At the same time, they also input the progress of the installation work. This means you are always up to date on the status of your retail installation project.
Once the shop is up and running, our smart reporting system lets you see all the information you need about your POS on one single platform – including the display status and the entire planogram. The functionality of the platform can be adapted to your needs, even showing the ROI for each outlet as well as wear and tear and depreciation.
The retail installation platform contains an interactive map showing the location of each of your points of sale. Real-time information is attached to each POS with regard to items such as daily sales, stock levels, planned maintenance and recent repairs. Nothing goes unnoticed and you can always keep an eye on the bigger picture.
Digital Maintenance Ticket System
All maintenance work is managed on the integrated service portal of our digital platform. The POS operator opens a service ticket on the platform for your review and approval. And we do the work on the ground right away. All repair and maintenance work is tracked consistently on the POS database. So you are always in the know.
Artificial intelligence can automate many routine back office workflows. There is no longer a need to phone for repairs or handle bulky filing systems. Our system keeps track of your regular maintenance intervals, seasonal campaign changes and stock levels at each POS. It can even be programmed to analyse footfall and customer behaviour.